I went down to the retail store instead, and found out there is nothing they can do until their systems are back up. Since the phone is locked, I have no way to call Verizon Support.
Since the phone is locked, I have no way to call Verizon Support. The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. I entered (read: tried to create) a password twice, and BAM. it already has a default password, and was asking me to enter that.
I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope. Timely that I would decide this morning to try and set up a password for my SIM card. This mistake is costing me a lot of frustration and wasted time.Īpparently, Verizon Wireless today is having some kind of customer service database problems for the past two hours and basically can't do anything.
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